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I am trying to install “WD SmartWare Virtual CD Manager for Windows Web Release-v1.0.8.3”, but installation can not continue as the setup as it asks to press Rescan, as setup is unable to find the WD SmartWare Drive, while in the same drive is already shown on “My Computer”, and I can browse files on it…!Īlthough I disconnected the drive and reconnected it after 10 seconds as prescribed but I still get the same stupid response, see image : I have upgraded to WD Smartware 1.4.1.1, and it works OK, except it can not analyze file types for the WD external drive as it does for my internal HDD, see the below photo: I bought it since 10 days in Malaysia, it is a fresh product (drive was manufactured after June 15, 2010)

Wd smartware virtual cd manager mac unlock for mac#

Download the VCD Manager for Mac utility from our website.Can anyone please help, telling me the problem with My Passport Essential?.

Wd smartware virtual cd manager mac unlock how to#

How to Disable/Enable VCD without SmartWare Installed in Mac OSX 10.5 (Leopard), 10.6 (Snow Leopard), 10.7.x (Lion), or 10.8.x (Mountain Lion)

Open Finder and verify that the VCD does not appear.

How to Disable/Enable VCD with SmartWare Installed in Mac OSX 10.5 (Leopard), 10.6 (Snow Leopard), 10.7.x (Lion), or 10.8.x (Mountain Lion)

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Once the utility has found your drive, verify the serial number shown is the same as the one you wish to hide the VCD on and click Configure Drive.(Extract the file using an extraction utility) Download the VCD Manager for Windows utility from our website.How to Disable/Enable VCD without SmartWare Installed in Windows 8, Windows 7, Windows Vista, or Windows XP Open My Computer (Windows XP), Computer (Windows Vista and Windows 7), or File Explorer (Windows 8), and verify that the VCD does not appear.On the right side of the screen, click the radial button for either Enable VCD if you want to show the VCD, or Disable VCD if you wish to hide it.Click on the Virtual CD button on the left side of the screen.Once updated launch the WD Smartware software.Download and install the latest version of WD Smartware from the Western Digital website.

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For assistance updating the firmware on your drive please see Answer ID 15087: RETIRED: WD Universal Firmware Updater: Update for My Book or My Passport. To disable the VCD, follow the steps below.īefore disabling your VCD you must update your drive firmware. The VCD can be re-enabled at any time you want to enable the Drive Lock function. If you don't wish to use the Drive Lock feature, you can safely disable the VCD. The VCD cannot be disabled if you wish to use the Drive Lock feature. Depending on your model of drive the content of the VCD will vary, however it will always contain the WD Unlocker application, and it appears on the screen each time you connect your WD drive to the computer. On your My Passport or My Book hard drive is a small portion of drive space which has been used to create a Virtual CD (VCD) which appears on your computer as an actual CD volume. How to Disable/Enable VCD with SmartWare Installed in Windows 8, Windows 7, Windows Vista, or Windows XP Mac OSX 10.5.x (Leopard), 10.6.x (Snow Leopard), 10.7.x (Lion), and 10.8.x (Mountain Lion) without using WD SmartWare Mac OSX 10.5.x (Leopard), 10.6.x (Snow Leopard), 10.7.x (Lion), and 10.8.x (Mountain Lion) using WD SmartWare Windows 10, 8.1, 8, 7, Vista and XP without using WD SmartWare Windows 10, 8.1, 8, 7, Vista and XP using WD SmartWare

If this option does not appear, then you can't disable or enable the VCD on your specific model drive.

The software will only show the Enable/Disable VCD option if the drive supports it.

Because there is no VCD, these instructions do not apply to the product.

Network drives such as the My Book Live family or My Cloud family which include the WD SmartWare software do not have a VCD.

How to install WD SmartWare on a Windows PC. You can download a copy of SmartWare from our website.

Once the VCD is disabled you will be unable to access the WD SmartWare installer on the VCD image (on older model drives).

Current versions of the VCD are only about 20 MB in size- this is about the size of a few pictures. There is no way to remove it from the disk.

The Virtual CD manager only disables the VCD image.

WD Smartware has reached it's end of support life cycle.įor more details, please refer to Answer ID 30039 WD Smartware End of Support and Answer ID 28740 WD Product Software Support Statusīefore following these instructions, there are several things you need to consider: IMPORTANT: WD Smartware End of Support Notice! Please note that this is different from uninstalling the WD SmartWare software from the computer.*END This answer explains how to disable/hide the WD SmartWare VCD on a My Book or My Passport drive using either Windows or Mac OSX.